Lord Palmer of Childs Hill, Chair of the PRS advisory panel summarises this year's events
The report reflects on the past year in the property rental sector and anyone who expected 2022 to be a quiet one was sorely disappointed. The trend of previous years to be full of the unexpected, unforeseeable and the bizarre was delivered in spades for 2022.I have seen a lot in my 85 years but even I raised an eyebrow or two.Three prime ministers, a protracted war in Europe with the resultant cost of living crisis and the sad death of our Queen were amongst the biggest events of the year and all through this, the property sector has been weathering the storm. The long-term forecast is predicting more of the same.
And in this report, we will look at some of the major things on the horizon that property agents need to be prepared for in 2023.
2022 was a year of achievement for the Property Redress Scheme after becoming the largest redress scheme in the UK for letting agents.
The PRS annual report 2022 also includes the results of the largest sentiment survey of the year, carried out across sector.
Finally, in terms of the Property Redress Scheme’s accountability, I am pleased to continue to chair the new PRS advisory panel, launched this year. The panel will contribute towards various projects to help enhance and improve the service that the Property Redress Scheme provides.
I would like to thank the previous members of the council, who served with me over the last nine years and welcome the new members to the dynamic body.
In addition to this change, a new body has also been set up to represent the Property Redress Scheme’s members and customers, the PRS member panel.
Chaired by former council member, Eric Walker, the member panel will allow the scheme to continue to serve the needs of those who use it and to innovate and improve the service and delivery.
Both the advisory and member panels will work together to raise standards and professionalism in the sector.
2023 promises to be an exciting time for us and the private rented sector so hang on tight.
