Common complaints and awards
When it comes to property sourcing, find out what the most common complaints are
Read below a list of the most common property sourcing complaints received:
The sourcing company:• made promises, took the fee, and did not provide the service • did not provide the property that was asked for • could not provide the required property • the property was mis-sold because: • the return advertised was unrealistic or inaccurate • it was advertised as having no restrictions • it was presented as labelled for a specified use • relied on the contract clause saying the deposit was non-refundable
• Sourcing fee refund • Compensation for distress and inconvenience • Repayment of other fees charged
