The importance of preparing a tenant welcome pack
Offering a comprehensive welcome pack is an integral part of making a good first impression
Putting together a comprehensive, detailed and well thought out welcome pack is one of the final stages in preparing your property to rent and an integral part of making a good first impression and developing a healthy relationship with your tenants.
The welcome pack should include:
Key legal and administrative documents, such as the tenancy agreement and the inventory
Copies of the current certificates, gas safety, electrical safety and energy performance
Instruction manuals for appliances
Emergency contact details
Housekeeping advice, such as how to prevent damp and mould and protect the property from damage
For more detailed information, check out our guide, ‘Why you need a tenant welcome pack and what you should include’.
You might also like to share our tenant advice series, which offers guidance to tenants on all sorts of issues that can affect properties.
Top tip: The welcome pack could be either digital or a physical copy handed to your tenants when they move in
