What guidance do we use?
Find out what guidance we use when making a decision
When a case is being considered, we use a variety of resources when making a decision.
We also consider any relevant legislation and case law, which can include:
Guidance for TPO Members: Dual Fees
Consumer Rights Act 2015
Estate Agents Act 1979
National Trading Standards Material information guidance for property listing (sales)
Foxtons Ltd v Pelkey Bicknell and Another: CA 23 Apr 2008
Charania v Harbour Estates Ltd: CA 27 Oct 2009
Glentree Estates Ltd v Holbeton Ltd: CA 5 Jul 2011
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