What are dual fees?
Understand what dual fees are and who may be entitled to the commission fees
Dual fees are when two estate agents have been instructed by a seller and both believe they are entitled to commission fees on the sale of a property
This is usually because the seller instructs one agent in the first place to sell their property (often under sole selling agreement, but this can happen with any type of property transaction involving more than one agent).
This agent advertises the property and shows it to prospective buyers. For whatever reason, the seller decides to end their agreement with the first agent and instructs a second agent to sell their property (either under a sole selling agreement or a multiagency agreement).
The second agent markets and sets up viewings with prospective buyers. A prospective buyer who previously viewed the property with the first agent makes an offer through the second agent, which the seller accepts. The property sale completes, and the second agent receives their commission fees.
The first agent finds out that the property was sold to a buyer who originally viewed or showed some interest in the property through them, and they believe they are entitled to their fee now that the property has been sold.
Yes, I’m aware of dual fees and how they work
No, I was unaware but I understand now
No, I was unaware and I still do not understand
