Membership of the Property Redress Scheme grew by a further seven per cent in 2023. Learn more about our members here.
In our ninth year, our membership grew to over 17,709 agents including 1,397 registered branches throughout the UK. Membership numbers rose by seven per cent, from 17,338 in 2022.
We offer three membership types to give our members the choice of a model that suits their needs. These are:
Enhanced modelMembers pay an annual fee for a head office and an additional fee for each branch. There are no additional fees for sales and lettings complaints (this is subject to a fair usage policy)
Entry modelMembers pay a lower annual subscription fee and a reasonable complaint fee for each sales, lettings and property management complaint
Residential leasehold management modelThis model is designed for property agents that conduct residential leasehold block management as the main aspect of their business. Members pay a reasonable fee for property management, sales and lettings complaints
The majority of our members (74%) use the entry model membership, just under 25% of our members choose the enhanced model and only two per cent are residential leasehold management model members.
We have 19,106 members. In terms of type of work carried out:
58% of our members provide lettings
39% of our members provide sales
5.7% of our members provide residential leasehold block management
6.6% of our members are property professionals
The majority of our members (34.6%) are based in London
11.6% of our members are based in the South East
9.8% of our members are based in the North West
7.7% of our members are based in the East of England
Around 7% of our members are based in the South West, West Midlands, and Yorkshire and the Humber
Nearly 6% of our members are based in the East Midlands
Approximately 4% of our members are based in Wales
Around 3% of our members are based in the North East and Scotland
Approximately 2% of our members are based in Northern Ireland
