Step 6: Get the tenancy off to a good start
Starting a tenancy well helps build a positive landlord-tenant relationship and prevents future disputes
The start of a tenancy is one of the most important moments in a between a landlord and tenant relationship. From providing the right documents to clearly outlining expectations, first impressions may influence the entire tenancy.
Provide a professional tenant welcome pack: Include practical information such as contact details, appliance manuals, emergency procedures, the cost of rent, and how to report maintenance issues. This sets the tone for a well-managed tenancy and supports good communication from day one. Use our tenant welcome pack guide as a helpful tool to create your own
Use clear tenancy agreements: Your tenancy agreement should be easy to understand and legally compliant. It must outline key terms, including rent due dates, notice periods, and responsibilities for utilities, repairs, and property maintenance
Protect the deposit within the 30-day legal timeframe: You must protect the tenant’s deposit using a government-approved scheme, failure to do so can lead to legal penalties and affect your ability to regain possession
Communicate expectations from the start: Set clear expectations around property care, rent payments, repairs, and communication methods. A transparent, respectful relationship helps prevent disputes and encourages tenant cooperation
A well-prepared tenancy gets everything off on the right foot. Clear communication, signed agreements, and deposit protection are the foundations of a positive relationship – and help avoid issues down the line.”
Starting a tenancy smoothly is just one part of being a successful landlord. Total Landlord Insurance offers comprehensive cover to safeguard your investment throughout the tenancy lifecycle. Get an award winning landlord insurance quote online today or call 0800 634 3880 to discuss your insurance needs.
Setting expectations around property care and communication
Protecting the deposit within the 30-day legal timeframe
Using a clear and legally compliant tenancy agreement
All of the above are equally important
